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Refund Policy

Consultation sessions

We have a no refund policy, which means in case of emergency if you wish to cancel your session, you may inform 48 hours in advance and we can offer you another date if possible. For further information you can contact us at info@beguideded.com. If your request for rescheduling is accepted, we will let you know the new time slot available and you may complete your rebooking process as per instruction.

End-to-end counselling sessions

In case of emergency if you wish to cancel your session, you may let us know 48 hours in advance and if your request is accepted, we can offer you another date if possible. Bear in mind, not all requests may be accepted. For further information you can contact us at info@beguideded.com.